At The Reverie Saigon, we recognize that it is not only our professional responsibility, but also the fundamentals of our business to properly use and safeguard the privacy of all personal information collected from our customers.

In order to avoid the outflow of your personal information and to protect from any illegal access, we have established proper and commercially reasonable steps to safeguard n manage the personal information you choose to provide.

1. The purpose and scope of the collection

The main data collection on includes: Name, phone number and address of the customer. This is the information that members need to provide to in order to contact support consultants and booking confirmation for customers.

Members will be solely responsible for the confidentiality and retention of any service using their personal information. In addition, the member is responsible for timely notification to about illegal use, abuse, security breaches and third party information to take appropriate measures.

2. The scope of information use

  • The Company uses the provided information by members to:
  • Provide services to members
  • Send notices of information exchange activities between members and
  • Prevent activities that damage members’ accounts or activities from forged members;
  • Contact members and resolve issues in special cases.
  • Use personal information of members for no other purpose than of confirmation and contact related to transactions at
  • In case of legal requirements: The company has the responsibility to cooperate to provide member’s personal information upon request from the judiciary, including the Procuracy, the court, the public security agency if the investigation involves some law violation of the customer. Also, no one has the right to infringe on the member’s personal information.

3. Time of information storage

Personal data of members will be kept until a cancellation request is made by the member, otherwise it will be protected.



4. The address of the organization collecting and managing the personal information

22 – 36 Nguyen Hue Boulevard & 57 – 69F Dong Khoi Street,
Ben Nghe Ward, District 1,
Ho Chi Minh City, Vietnam


Hotline: +84 28 3823 6688

5. Means and tools for users to access and edit their personal data

Members are free to check, update, adjust or cancel their personal information by asking to do this.

Members have the right to submit complaints about the seller to the management of the website When receiving this feedback, will confirm the information, the case as reflected by the member, depending on the level, will promptly provide a solution.

6. Commitment to confidentiality of customer information

  • commits to absolute confidentiality under the privacy policy of The collection and use of information by each member shall be made only with the consent of the member, except where otherwise provided for by law.
  • Do not use, transfer, distribute or disclose to third parties any personal information about a user without the consent of the member.
  • In the event that the server hosting the information is hacked, resulting in the loss of personal data of members, will be responsible for informing the case to the investigating authorities to promptly handle and notify members.
  • Absolutely confidential information of all online transactions of members including the digital certificate of account information on
  • management board requires individuals to register / purchase is as members, they must provide all relevant personal information such as: Full name, contact address, telephone, and is responsible for the legality of the above information.
  • management board is not responsible or solves all complaints related to the interests of that member if it considers that all personal information of the member provided when the initial registration at the beginning is not correct.